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Commercial Field Operation Manager (Fire) - London

£60K - £70K (D.O.E)

Key responsibilities;

  • Manage and monitor all elements of contract service delivery, providing advice and feedback where necessary to help improve performance
  • Produce and deliver reporting mechanisms to improve reporting and service delivery.
  • Ensure all works are attended within set appointments slots and completed in an appropriate and timely manner to a high level of customer satisfaction and right first time
  • Monitor and control expenditure for own area of responsibility
  • Monitor contract performance and achieve/manage client specific KPI’s

The ideal candidate will;

  • Deliver all personal and business objectives set
  • Monitor, manage and suggest improvements with the efficiency of communication between support functions and other business units.
  • Produce a plan from the previous year profiling all repair calls per area/contract for resource planning, prepare a plan to deliver the next year’s delivery each area/contract, reviewed annually.

Benefits package;

  • Car
  • Car allowance
  • Phone/Laptop
  • Hybrid working
  • Pension
  • Full benefits package


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About your Recruiter

Sean O'Sullivan

As the Managing Director of SOS Executive Search, I established the company after holding many senior positions in multi-national companies within the Building Products market. My expert market knowledge and an acute awareness of client needs means I know the importance of placing the best candidates in roles and providing efficient solutions for clients.

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