Head of Voids & Lettings (Housing Association)

c.£58k

The main purpose of this role is to be the strategic lead for the management of empty homes, leading the Voids & Lettings team to ensure homes are let quickly and compliantly, that new tenancies are sustainable, and costs are managed and minimised.

Key Responsibilities:

• To ensure effective contract and budget management for void works.
• To foster an environment of high-performance standards, ensuring KPI targets across the team are met consistently, providing and presenting regular statistical information, reports and presentations.
• To develop and maintain excellent relationships with local authority partners e.g. in the provision of additional temporary accommodation through the tenure conversion of existing stock.
• To manage nomination agreements, quotas, local lettings plans and service level agreements - taking a solution-oriented approach with local authority partners to tackle void turnaround bottlenecks and ensure community sustainability.

The ideal candidate:

• Will have a degree-standard education or equivalent level experience, with excellent verbal, written and numerical skills.
• Will have considerable contract management and negotiation experience in a voids and lettings environment.
• Will be competent in the use of spreadsheets (intermediate/advance Excel) and Word.

Benefits package:

• Car allowance.
• Pension scheme and life assurance.
• Flexible working.