Commercial Heating Field Operations Technician

Commercial Gas PPM Supervisor (PPM Supervisor) - Croydon

£45K - £50K (D.O.E)

Key responsibilities;

To support and monitor a team of operatives who service, maintain and install gas/heating plant and appliances in buildings, properties and dwellings.
Assisting team members on work progress, general maintenance of breakdowns of plant and associated equipment, including appliances and heating systems of client premises.
Ensure the correct resources and materials are supplied for each job.
Deliver all PPM and cyclical maintenance programmes, ensuring all records are updated within the NAV system and engineers
Monitor engineer’s performances & their time management. manage top up hours and advise the FOM on resource planning.
Ensure security & correct operation of equipment supplied, including vehicles/flue gas analysis meters/mobile data equipment i.e. PDA’s.
Monitor operatives stock, resources and materials supplied, ensuring stock levels are in line with company requirement.

The ideal candidate will;

Have a logical & methodical approach to problem solving and fault diagnosis, staying focused & providing a satisfactory outcome.
Have a sound knowledge of Customer Care & possess the ability to deal with emotional demanding customer related situations.
Willing & able to work as part of a team, independently showing initiative dealing with situations and completing tasks.
Ability to work to deadlines & timescales and liaise with managers and clients regarding changes to schedules or appointments.
Effectively communicate with the team/clients to explain the correct operation of gas appliances & the importance of regularly servicing gas appliances.

Benefits package;

£50kpa
Call out at enhanced rate available but not required.
Company van
25 days holiday + statutory holiday

REF SOS 431

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23 Jan 2024

About your Recruiter

Sean O'Sullivan

As the Managing Director of SOS Executive Search, I established the company after holding many senior positions in multi-national companies within the Building Products market. My expert market knowledge and an acute awareness of client needs means I know the importance of placing the best candidates in roles and providing efficient solutions for clients.